1. Scope
This Privacy Policy applies to the Castle HD developer website operated by RELIABLE MAINTENANCE SERVICES LLC. This policy describes how we collect, use, and protect information when you visit our website or contact us. Individual applications published by Castle HD may have their own separate privacy policies.
2. Information We Collect
We may collect the following types of information:
Contact Information: When you contact us via email or other means, we collect the information you provide, including your email address, name, and the content of your message.
Server Logs: Our web servers automatically collect basic technical information, including IP addresses, browser type, referring pages, and timestamps. This data is collected for security and operational purposes.
3. How We Use Information
We use collected information for the following purposes:
Support: To respond to your inquiries, provide customer support, and communicate about our services and applications.
Security: To protect our website, detect and prevent fraud, and ensure the security of our systems and users.
Compliance: To comply with legal obligations, enforce our terms of service, and respond to lawful requests from authorities.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
With service providers who assist in operating our website and services, under strict confidentiality agreements; when required by law or to respond to legal process; to protect our rights, property, or safety, or that of our users or the public.
5. Data Retention
We retain contact information and correspondence for as long as necessary to provide support and fulfill our business purposes. Server logs are typically retained for a limited period for security analysis and then deleted or anonymized.
6. Contact Information
For privacy-related inquiries, please contact us at:
RELIABLE MAINTENANCE SERVICES LLC
4012 Cairo Pl, Woodbridge, VA 22192-7616, United States
Email: dev@reliablemaintenance.online
Phone: +1 (619) 953 9565